Shipping Policy

KDE Direct ships to the continental United States (including Alaska and Hawaii), as well as Puerto Rico, the Virgin Islands, and all APO/FPO addresses via Domestic rates. International shipping is available to select countries via International couriers and quoted during the checkout process. Some restrictions apply based on destination and U.S. federal-law (trade embargos).

KDE Direct reserves the right to upgrade shipping methods and couriers as required based on seasonality, shipment delivery terms, insurance protection, or other reasons outside our control. Shipping charges are calculated at the time of checkout. Rates are subject to change as necessary based on shipping carrier charges and policies. Most orders are shipped within 24 hours, and orders placed on Saturday and Sunday will be shipped the following Monday (or after holiday periods). KDE Direct will not ship any order to a freight forwarder.

Free USPS Domestic Priority Shipping On Orders Over $149 USD

Applicable on all Domestic (listed above) orders above $149 or higher, prior to shipping charges.

Free USPS Domestic Priority Shipping On APO/FPO Orders

In honor of supporting our country’s servicemen and servicewomen, FREE USPS Domestic Priority shipping is provided to all APO/FPO addresses.

Domestic Shipping Services

Air/Express Services typically arrive in 1 – 2 business days (Monday – Friday).
Economy/Priority Services typically arrive in 2 – 5 business days (Monday – Friday).

Please be aware delays can occur during holiday periods, abnormal weather conditions, and/or natural disasters.

International Shipping Services

Air/Express Services typically arrive in 3 – 5 business days (Monday – Friday).
Economy Services typically arrive in 10 – 15 business days (Monday – Friday).

International shipments are subject to local taxes, customs, duties and/or additional charges. These charges are the sole responsibility of the purchaser and adhere to country-required import regulations. Orders placed with international credit cards are required to ship to the associated international billing address. Please do not ask us to mark your package as a “gift” or declare a lowered value from the actual purchase price. Please check with your country’s taxing authority for questions about the tax policies and additional charges that can apply.

All international shipments must provide an English language address to comply with International Customs regulations.

No tracking information is provided via USPS International First Class service.